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Terms of service

Who we are, and who we are not

Herzing Tutors is an independent tutoring and academic support service. We are not affiliated with, endorsed by, or connected to Herzing University. Herzing and related marks are trademarks of their respective owners, used only to identify the coursework we support.

What you are buying

Original study materials and tutoring: model drafts written to your course's instructions and rubrics, line maps and walkthroughs, editing of your own drafts, discussion drafting, exam and gate preparation coaching, capstone and doctoral project staging, practicum documentation support, and related academic coaching. Deliverables are learning materials; responsibility for submitted work remains yours, under your institution's academic integrity policy.

Your responsibilities

  • Provide accurate instructions, rubrics, and deadlines; quotes are built from what you send.
  • Never share institutional credentials; we do not accept them.
  • Use delivered materials consistently with your institution's policies.

Turnaround, revisions, and the guarantee

Discussion work targets same-day delivery when requested; standard deliverables target 24 to 48 hours from confirmation; staged projects receive dated plans before payment. If supported work grades below the agreed target on the course's letter scale, we revise free until the target is met, computed against your section's published bands. The guarantee is a revision commitment on work we produced, not a promise of institutional outcomes; projected letters in our notes are estimates, not grades.

Payment and refunds

Prices are quoted before work begins and charged through a secure third-party processor. Undelivered scoped orders refund in full; delivered work is covered by the revision guarantee rather than refunds, except where law requires otherwise.

Intellectual property

On full payment, delivered materials are licensed to you for personal educational use. Our methods and tooling remain ours; your materials are never republished or resold.

Acceptable use

We refuse work involving impersonation of a student to an institution, access to institutional systems including Canvas and student portals, posting or attending live obligations on anyone's behalf, sitting proctored exams or proficiency gates for anyone, or performing practicum, immersion, or clinical hours for anyone. Proctored and supervised components are preparation, coaching, and documentation support only.

Liability

To the maximum extent permitted by law, total liability for any claim related to an order is limited to the amount paid for that order, excluding indirect or consequential damages.

Changes and contact

Updated terms take effect when posted; continued use is acceptance. Questions go to the contact page.

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